Legal

Every document that governs how you use Gripz, with its version and the date it took effect. Earlier versions stay online, so you can always see what you agreed to.

All as PDF

Questions about a document? Write to legal@gripz.example and a person replies.

DocumentWhat it coversVersionIn effect sinceDownload
Terms of ServiceUpdatedThe agreement between you and Gripz. Includes the customer bill of rights as a binding section.v3.0ReadPDF
Privacy policyUpdatedWhat we collect about you as a customer or visitor, why, and your rights.v2.1ReadPDF
Cookie policyCookies on our website and in the widget, and how to choose.v1.2ReadPDF
Data processing agreementUpdatedHow we process your customers' data for you under GDPR, with standard contractual clauses.v2.0ReadPDF
Acceptable use policyWhat you may not use Gripz for, and how we handle reports.v1.1ReadPDF
AI addendumNewHow the AI agent uses your data, what it never trains on, and the disclosures it shows visitors.v1.0ReadPDF
Compare two versions →
  1. v3.02 Oct 2026Added the customer bill of rights as section 14. Plain-language summary at the top of each section.Current
  2. v2.01 Jun 2026Added the US region and the terms for SMS and voice.PDF
  3. v1.01 Mar 2026First published.PDF

How we change these documents

Every change gets a new version and date, and the earlier version stays here. Subscribers hear about a change before it takes effect. Changes that weaken your rights apply only to new customers, as the bill of rights says.

Customer bill of rights →

Need a signed DPA or a security review? Both are self-serve, and a person helps if you need one.