The whole bill, on one page.

A platform fee with seats included, a flat price for each extra seat, and four meters that each stop at a cap you set. No add-ons. No seat cliffs.

Monthly billing on every plan

Starter

Small teams, every core channel.

$39platform fee per month

3 seats included, then each: $15
Verified AI resolutions included: 200
Each one after that, by volume: $0.59 to $0.39

Everything in Free, and

AI agent with sources and handoff
Copilot, AI quality scoring, workflows
Email, WhatsApp and social channels
White-label widget
Help center on your own domain

Start with Starter

Growth

Your 14-day trial runs on this plan

Growing teams that need SLAs and SSO.

$149platform fee per month

5 seats included, then each: $29
Verified AI resolutions included: 750
Each one after that, by volume: $0.59 to $0.39

Everything in Starter, and

SLAs and skills routing
SSO and audit log
Outbound campaigns
Quality assurance on every conversation
Custom reports

Start free trial

Scale

50 to 150 agents and beyond.

$499platform fee per month

10 seats included, then each: $49
Verified AI resolutions included: 2,500
Each one after that, by volume: $0.59 to $0.39

Everything in Growth, and

Workforce management
Sandbox workspace
SCIM and SIEM streaming
Warehouse sync
Public SLA at 99.95%

Start with Scale

Free · $0

3 seats, 50 verified AI resolutions a month, and full export. No card, no time limit.

Enterprise · custom price

HIPAA BAA, your own encryption keys, a dedicated cell, custom terms. Still under the bill of rights. Contact sales.

Sample prices, not final. Overage is the same on every paid plan and never passes your cap: $0.59 each for 1 to 1,000 in a cycle, $0.49 for 1,001 to 10,000, $0.39 above 10,000. Tax is shown at checkout.

What "verified" means.

A verified resolution is one conversation the AI finished on its own, where the customer said it was solved, or an independent check judged it solved and the customer did not come back about it for 7 days. If a person stepped in, the customer gave up, or the issue returned, you are not billed.

Not billedHanded to a personCustomer gave upIssue came backSpam or test

Work out the bill before you have one.

Move the inputs. Every line on the right is a line that would be on your invoice, and nothing else would be.

Estimated monthly bill

Growth · billed monthly · USD

Growth platform fee

$149.00

Seats9 − 5 included = 4 × $29.00

$116.00

AI verified resolutions862 expected − 750 included = 112112 × $0.59

$66.08

Voice, channel fees, bulk emailNot used in this estimate

$0.00

Estimated total per month$149.00 + $116.00 + $66.08

$331.08

Per year at this usage$3,972.96

The most any month could cost: platform, seats and your full $200.00 cap$465.00

You will never be billed above your cap.

Start trial with Growth

Sample prices. Tax not included.

Everything included, and what we never bill.

On every paid plan

AI agent that cites its sources and hands over
AI copilot for every seat
AI quality scoring, inferred CSAT and topics
Workflows, shared inbox, tickets and customer portal
Help center on your own domain
White-label widget and in-app SDKs
Identity verification, 2FA, consent modes, AI disclosure
Your choice of region, EU or US

Never billed, on any plan

Contacts, visitors or "people reached"
Conversations your own people handle
AI conversations that were escalated or abandoned
Copilot use and QA scoring
API calls
Spam, bots and test conversations
Email bounces
Onboarding, and migrations with our importers

Four meters, each with a cap you set.

One rate card for every paid plan. Free has no meters. Sample prices.

Each AI resolution past your allowance, by volume in the cycle

1 to 1,000$0.59
1,001 to 10,000$0.49
Above 10,000$0.39

The same on Starter, Growth and Scale. Included resolutions are used first, and a charge never passes your cap.

Voice minutes: Per connected minute, never also a resolution charge. Rates on the rate card.
Channel fees: Carrier cost plus a published 5% margin. Nothing when you bring your own account.
Bulk email: Outbound campaigns only. Replies to your customers are never metered.

See the full rate card →

Five questions people ask before they sign.

What happens when I reach my spend cap?: The AI stops starting new conversations and hands the ones in progress to your team at the next customer message. Visitors still reach a person. If timing pushes charges past the cap, we waive the excess and show it on the invoice.
What if the AI says it resolved something and it did not?: If the customer comes back about the same issue within 7 days, the charge is reversed automatically. After that you can dispute any charge in one click from its invoice line, and credits apply for up to 60 days.
Is there a seat minimum, or a price jump at some team size?: No. Starter includes 3 seats, Growth 5 and Scale 10, and every paid plan takes any number beyond that at its flat seat price. You change plan only when you need a capability, such as SSO or workforce management.
Do unused included resolutions expire?: They roll over for up to 3 billing cycles. The carried balance is capped at one month's allowance, and the oldest units are used first.
How do I cancel, and what happens to my data?: Two clicks, without talking to anyone. The workspace moves to Free with full export, resolutions still waiting for verification are waived, and nothing is charged afterwards. If you close the workspace instead, it stays readable with full export for 90 days.